Text Analytics for Solving Employee Helpdesk Challenges. Worldwide Journal of Creative Research and Thoughts (WJCRT), [S. l.], v. 2, n. 2, p. Apr (43–57), 2026. Disponível em: https://wjcrt.org/index.php/wjcrt/article/view/32. Acesso em: 29 jun. 2026.